Free assistance visits
To help make it as easy as possible for you to comply with your tax obligations, ATO can arrange an assistance visit. Visits are confidential and conducted by tax officers at your place of business or the preferred location. A tax officer can work through any issues you may have and discuss specific tax information of interest to you.
A visit can take any time between half an hour to a full day – it all depends on what you need. Any information you share with us during a visit will not be told to anyone else.
Using a tax agent or BAS agent
You may want to get a registered tax or BAS agent to help you with your tax obligations. It is important to choose a registered tax agent or BAS agent. Using a registered agent means they are qualified and experienced with tax and only a registered agent can legally charge you a fee.